Privacy Policy – GDPR Compliance

Introduction

At enpulse.media (hereafter referred to as “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using our website, you consent to the practices described in this policy.

Data Controller

The data controller responsible for processing your personal data is:

enpulse.media / Jona Mitschitczek
Pfeilgasse 7/2/16
1080 – Vienna, Austria
Email: contact@enpulse.media
Phone: +43 699 19570712

What Data We Collect

We collect personal data in the following ways:

Information you provide directly: When you interact with our website, sign up for our services, make a purchase, or contact us, you may provide personal information such as your name, email address, phone number, and payment details.
Automatically collected information: We may collect data through cookies and similar technologies to enhance your user experience. This includes your IP address, browser type, device information, and website usage data.

How We Use Your Data

We use the personal data we collect for the following purposes:

To provide and manage our services and products.
To process payments and fulfill orders.
To communicate with you about your account, transactions, or promotional offers.
To improve the functionality and performance of our website.
To respond to your inquiries and customer support requests.
To comply with legal obligations.

Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Consent: When you provide your personal data voluntarily, such as subscribing to our newsletter or filling out a contact form, we rely on your consent.
Contractual necessity: We process your data to fulfill our contractual obligations, such as completing purchases or providing services.
Legitimate interests: We process your data to pursue legitimate business interests, like improving our website or marketing our services, provided these interests do not override your rights and freedoms.
Legal obligation: We may process your data to comply with legal obligations, such as tax or regulatory requirements.

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to access: You have the right to request a copy of the personal data we hold about you.
Right to rectification: If your personal data is incorrect or incomplete, you can request that it be updated.
Right to erasure (right to be forgotten): You can request that we delete your personal data under certain conditions.
Right to restriction of processing: You can request that we restrict the processing of your personal data in certain situations.
Right to data portability: You have the right to receive your personal data in a structured, commonly used format and transfer it to another controller.
Right to object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing purposes.
Right not to be subject to automated decision-making: You have the right to not be subject to decisions made solely based on automated processing, including profiling.

To exercise these rights, please contact us at contact@enpulse.media.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Sharing Your Data

We may share your personal data with third-party service providers who help us with business operations (e.g., payment processors, email marketing platforms). These third parties will only process your data based on our instructions and are required to ensure the security and confidentiality of your data.

We do not sell or rent your personal data to third parties.

Security of Your Data

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

International Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Our website uses cookies to improve your experience. You can adjust your browser settings to reject or delete cookies. For more information, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically.

If you have any questions or concerns regarding our GDPR compliance or this Privacy Policy, please contact us at the above mentioned information.